❓ Frequently Asked Questions

SKY TTS is a free, next-generation online AI audio platform that makes it easy to create, convert, and enhance audio — all in one place. From text-to-speech, speech-to-text, voice enhancement, audio editing, and waveform generation — everything is built for creators, educators, podcasters, developers, and professionals who want fast, high-quality audio tools without complexity.

✅ Yes. All audio tools on SKY TTS — such as audio cutter, joiner, converter, enhancer, waveform generator, and more — are completely free. Only the Text-to-Speech feature comes with monthly character limits and API-call restrictions. You can view the full limits and upgrade options on our Pricing page.

Plus many more! All tools are designed for ease of use with professional results.

Visit our Pricing page and select the plan that fits your needs. Payments are processed securely via trusted gateways (e.g., Razorpay, Stripe). Upgrades activate immediately after successful checkout.

We offer a 7-day no-questions-asked refund policy on all paid plans. Contact support within 7 days of purchase for a full refund. Refunds may take 5–10 business days to appear depending on your payment provider.

Log in and visit your Profile page to:

• View your plan, usage, and remaining characters
• Upgrade or downgrade your subscription
• Update email, password, or billing details
• Download invoices and view billing history

We accept common audio formats including MP3, WAV, FLAC, OGG. Maximum upload size is typically 100 MB per file (may vary by feature). For batch jobs, total ZIP size limits apply. If you need higher limits, contact support.

Processing time depends on file size, selected voice, and current system load. Small text-to-speech conversions usually complete in seconds; large batch jobs or high-quality voice cloning may take minutes. We provide job status in the dashboard and via webhooks for API users.

All generated audio belongs to the user who created it and may be used commercially, subject to our Terms of Service. Voice cloning and transformation must comply with our ethical use policy — do not clone or impersonate a person without consent.

We take data security and privacy seriously. Files are stored encrypted and auto-delete after 12 hours by default. We do not sell your personal data. For details, see our Privacy Policy and security page.

SKY TTS works on modern browsers: Chrome, Edge, Firefox, and Safari. For best results, use the latest browser version. Our tools are responsive and work on mobile, but heavy audio editing is recommended on desktop for optimal performance.

We strive for accessibility. Generated transcripts can be used as captions and we support keyboard navigation for core tools. If you need additional accessibility features, contact support and we'll prioritize your request.

• Upload failed: Check file size and format; try a different browser.
• Low-quality audio: Use higher-quality source files and enable the Voice Enhancer.
• Processing stuck: Refresh the page and try again. Large files may take time.
• Login issues: Clear browser cache or try incognito mode.

Our support team is ready to assist you:

help.skytts@gmail.com
www.skytts.com

We typically respond within 24-48 hours.